Reigerburg places great importance on the protection of your personal data. In this privacy policy, we explain what personal data we collect, why we process it, and what rights you have.

1. Data Controller

The data controller responsible for processing your personal data is:

Reigerburg
12 Veurnseweg, 8900 Ypres, Belgium
Email: info@reigerburg.eu
Phone: 0486 99 00 99
Company number: [BE number]

2. What personal data do we process?

We only process personal data that you provide to us yourself or that is necessary for us to provide our services.

  • Name
  • Email address
  • Phone number
  • Company name
  • Address information (if applicable)
  • The content of messages you send via the contact form or by email
  • IP address and technical data necessary for the security of our website

3. Why do we process your personal data?

  • To respond to questions and contact requests.
  • To prepare and follow up on quotes.
  • To provide our services.
  • To maintain contact with customers.
  • To comply with legal and administrative obligations.
  • To secure our website and IT systems.

We process your data only when there is a legal basis for doing so, such as your consent, the performance of a contract, a legal obligation, or our legitimate interest.

4. Retention Period

We do not retain your personal data longer than is necessary for the purpose for which it was collected or as long as required by law.

Data from contact requests is retained for as long as necessary to handle your inquiry and, if relevant, for the further follow-up of our services.

5. Disclosure to Third Parties

We never sell or rent your personal data to third parties.

If necessary for the provision of our services, we may share personal data with external service providers, such as:

  • our hosting provider;
  • IT and software vendors;
  • professional advisors, if required by law.

When third parties process personal data on our behalf, we ensure that this is done in accordance with applicable privacy laws.

6. Security of Personal Data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, alteration, or disclosure.

7. Your Rights

You always have the right to:

  • request access to your personal data;
  • have incorrect or incomplete data corrected;
  • have your personal data deleted, to the extent permitted by law;
  • to restrict the processing of your data;
  • to object to certain processing activities;
  • to withdraw your consent at any time when the processing is based on it;
  • to receive your personal data in a portable format.

Would you like to exercise any of these rights? Please contact us using the contact information at the top of this privacy policy.

8. Complaints

If you have any questions or complaints regarding the processing of your personal data, please contact us first.

You also have the right at any time to file a complaint with the Belgian Data Protection Authority:

Data Protection Authority (GBA)
Drukpersstraat 35
1000 Brussels
https://www.gegevensbeschermingsautoriteit.be

9. Cookie Policy

Our website uses cookies. You can find more information about this in our separate Cookie Policy.

10. Changes

We may update this privacy policy from time to time, for example, in response to changes in the law or our services. The most recent version is always available on this website.